Meridian Labs LLC (“we,” “us,” or “our”) operates the Lumia mobile application (the “App”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using Lumia, you agree to the collection and use of information as described below.
1. Information We Collect
Information You Provide
- Account information. When you create an account, we collect your email address, display name, and password.
- Birth data. To generate your natal chart, we collect your birth date, time, and location. This data is stored on our servers and used only to calculate astrological charts.
- Journal entries. Your private journal entries are end-to-end encrypted before they leave your device. We cannot read them. Entries you choose to make public in the community feed are stored unencrypted so other users can view them.
- Community content. Posts, comments, and reactions you share in the community feed are visible to other users and stored on our servers.
- Support requests. If you contact us, we collect the information you include in your message.
Information We Collect Automatically
- Usage analytics. We use anonymous analytics tools (such as Firebase Analytics or similar services) to understand how people use the App. This includes data like screen views, session duration, feature usage, and crash reports. This data is aggregated and cannot be used to identify you personally.
- Device information. We collect basic device data including operating system version, device model, and app version for compatibility and debugging purposes.
Information We Do Not Collect
- We do not collect your precise GPS location. Birth location is entered manually and used only for chart calculations.
- We do not access your contacts, camera, or microphone unless you explicitly grant permission for a specific feature (such as uploading a journal image).
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the App's features (horoscopes, tarot readings, birth charts, journal, community)
- Generate your personalized astrological content
- Improve the App based on aggregated usage patterns
- Send important account-related communications
- Respond to support requests
- Detect and prevent abuse or misuse of the App
3. How We Protect Your Information
- Data transmission. All data is transmitted over HTTPS/TLS.
- Access controls. We limit internal access to personal data to employees who need it to operate the service.
4. Information Sharing
We do not sell your personal information. We do not share it with advertisers.
We may share information only in the following cases:
- Service providers. We use third-party services for hosting, analytics, and crash reporting. These providers process data on our behalf and are contractually bound to protect it.
- Legal requirements. We may disclose information if required by law, court order, or government request.
- Business transfers. If Meridian Labs is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before this happens.
5. Your Rights and Choices
- Access your data. You can request a copy of the personal data we hold about you.
- Delete your account. You can delete your account and associated data from the App's settings. Deletion is permanent.
- Export your journal. You can export your journal entries at any time from the App.
- Opt out of analytics. You can disable anonymous analytics collection in the App's settings.
6. Children's Privacy
Lumia is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we are required by law to retain it.
Anonymous, aggregated analytics data may be retained indefinitely as it cannot be linked back to individual users.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page and notify you through the App if the changes are significant.
9. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Meridian Labs LLC
Email: hello@meridian-labs.co